Right Person, Right Role (cont.)

People as Resources
People are often the most unpredictable team resource. However, proper planning can mitigate this uncertainty, and increase the probability that your team will be the success you envisioned it would be. To identify your team, start by asking a few standard questions:
1. What are the roles that need to be filled?

• Project Leads
• Approvers
• Reviewers
• Subject Matter Experts

2. What are the expectations for the roles?
3. What tasks will they be expected to complete?
4. How much time will be required for the tasks?
5. What skills and resources are needed for a successful project team?

Right Person, Right Role
Once you have determined the roles, tasks, and skills that you'll need on your project team, consider who the best person to fill the role is. When assessing potential candidates (or volunteers!), consider the following:

• What is their background and experience?
  • It's best to look for those individuals that can bring skills to the team that align with the project goals and objectives. For example, if you are planning a customer service training program, look for individuals that have experience with your customers and can appreciate the importance of improving standards.