The Strategic Benefits of Customized eLearning Solutions for Retail Sales (cont.)
Everyone's on the Right Page - Designing customized learning allows content to be created that
can deliver strategic messages and elicit behaviours uniformly to employees across the globe. Unique branding,
customer service, and selling techniques can be built into eLearning modules without the fear of inconsistent
training delivery. In addition, custom language and disability needs can be addressed at far less a cost than
traditional solutions.
Keeping up with the Jones' - Since the retail environment is in a constant state of flux, it is
essential to ensure that employees buy into the current strategy through regular training. Custom eLearning
solutions can be developed and delivered to employees as quickly as new merchandise is stocked onto the shelf.
Keeping Track - The answer to the question "Does it fit our strategy?" will always be yes.
Learning Management Systems quantitatively analyze various metrics of training success, and link these figures
to business functions and strategic objectives. These analyses can help track training success, monitor turnover
rates and weed out employees who don't buy into the strategy, while assisting in the development of future training
needs.
Focused Resource Allocation - With the advent of affordable eLearning solutions, learning
needs can be aligned with budgetary constraints. Customized eLearning solutions can also utilize the resources
and technologies currently used by employees in-house, without compromising profitability or taking time away
from the sales floor.
Custom eLearning is practical, meaningful, and quantifiable. There are varying levels of customization that can be
built into eLearning solutions - it all depends on what your organization needs.
For more information on this topic, please contact info@trainingfolks.com.
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