Best Practices for Conducting Phone Interviews with Consultants (cont.)

Check the Clock - Kindly redirect the consultant towards the topic at hand by pointing out the time constraints of the interview. Should you require a timekeeper present at the interview, introduce them to the call and explain their role at the onset.

Note Speech Patterns - Since phone interviews do not allow you to take note of non-verbal gestures, the best way you can compensate this shortcoming is to take note of the person's speech patterns. Pay attention to the rate and tone of speech and listen for pauses and hesitations to assess the consultant's behavior.

Let Them Speak - Give yourself time at the end of the interview to allow the consultant an opportunity to ask you a few questions. This step usually provides vital information about the consultant that pre-determined questions cannot. If the consultant does not have any questions, they may not appear prepared for the challenge of the position.

Mastering telephone interviews involves utilizing the benefits of an auditory interview, while developing the precision to assess a consultant's behavior over the phone. Once this balance is obtained, you will find that using a telephone interview can be one of the most effective ways to assess whether or not a consultant is the best fit for your team.