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Creating Organizational “Change You (and Your Employees) Can Believe In” - continued

Rule #4:  It can be done!

Having doubt that your company is capable of adapting to a change can create a self-fulfilling prophecy.  If you as a leader doubt success, your feeling can become contagious throughout your organization. If your people lack confidence, then implementing change will be an uphill battle.

Rule #5:  Be careful what you choose, you may get it.

Going for solutions that are quick fixes may seem attractive in the short run, but may place your company at a strategic disadvantage in the long run.  Eliminating a product or service, for example, may help as a quick cost cutting measure, but may lead to a crippling loss of market share needed for future success.

Rule #6:  Don't let adverse facts stand in the way of a good decision.

In today’s economy, there is no shortage of adversity.  Great leaders face adversity head on and continue to do the right thing which, in turn, generates confidence and perseverance among all of your employees.

Rule #7:  You can't make someone else's choices. You shouldn't let someone else make yours.

As a leader, you are in a position of influence, but keep in mind others’ decisions are ultimately their own.  By the same token, outside forces will often try to influence your decisions.  As a leader you have to remember that ultimately, you are responsible.

Rule #8:  Check small things.

In chaotic times, it is sometimes easy to lose sight of the details.  In order for organizational change to be successful, flawless execution is an imperative.  Remember that “the devil is always in the details.”

 Rule #9:  Share Credit 

When implementing change during turbulent times, successes can sometimes be few and far between.  It’s important to remember to celebrate small successes and to share credit.  The best leaders share credit for success and take the blame for failures or setbacks.  Recognition of accomplishments and celebration of even small successes doesn’t have to cost a dime - and it can be one of the most powerful motivators for your people. 

Rule #10:  Remain calm.  Be kind. 

When business conditions are challenging and stressful, there is always the risk that tempers will flare and words will be exchanged that everyone later regrets. Steadiness and calm engenders confidence in your people and helps them to focus on the critical tasks needed to implement the change.

 
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