For the training or HR manager, out-tasking offers a way to augment, as well as maximize, internal resources to achieve business goals with flexibility in cost and time.
Reduced costs. With out-tasking, training becomes a variable cost rather than a fixed cost, as training personnel are brought in as needed. While costs per hour are higher, there’s maximum efficiency with little or no downtime. Increased training costs become closely aligned with increased revenues during periods of business growth. Companies can negotiate contracts with competing vendors, and are free to renegotiate (or change service providers) when contracts expire. Companies are able to accomplish more without bringing on additional fulltime staff.
Expertise. External service providers offer specialists in multiple areas who can use their expertise to deliver exactly what the company requires. They can add value to on-site training initiatives by providing subject matter expertise, state-of-the-art instructional design, and training project management. Internal personnel don’t need to spend the time or money to develop new programs or attempt to gain expertise in areas outside their comfort zone. External training personnel can provide objective advice to internal training departments and offer an alternative business perspective.
Internal focus. When external training professionals are focused on providing specialized classroom training, internal management is able to better concentrate on core business goals, existing training programs, and higher priorities such as coaching and performance improvement. As a result, training goals become closely aligned with the larger goals of the company.
Targeted implementation. Finding and contracting with professional trainers at the right place and time can be a challenge. A collaborative relationship between external vendors and internal training personnel delivers successful, just-in-time training programs. Programs are implemented quickly and consistently to meet company objectives.
